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Shipping & Returns

Shipping Policy

 

Dreamz Ultimate International Private Limited has a transparent and clear shipping policy for all orders placed on our website of www.dreamzultimate.in & www.dzshoppie.com, without any special exceptions.

Just because shipping is free doesn't mean it should take along time. Dreamz Ultimate understands that getting your items quickly Is important to you,  so we make every effort to process your order quickly.We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

 

 

 

 

 

RETURN POLICY

 

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at Submit a mail  from your My Account section on Dreamz Ultimate Shoppie and we will get back to you.

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

 

1.    Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.

2.    Products / Items should be UNUSED.

3.    Products should be returned in their original packaging along with the original price tags, labels and invoices.

4.    It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

 

Refunds:

 

We will process the refund after receipt of the product by Dreamz Ultimate Shoppie or its IBO. Refund will be processed based on the mode of payment of the order

1.  Orders paid by credit / debit card will be refunded by credit back to the credit / debit card within 15 working days and the refund will reflect in the next statement.

2.  Orders paid by net banking accounts will be credited back to bank account.

3.  For all other modes of payment,we will send a refund by cheque. The cheque will be made in favor of the name as in the"billing name" provided at the time of placing the order.

4.  For all Herbal Products have 30 Day Money-Back Gaurantee [ Literature & Courier, Packaging Costs will be deducted ]

For orders placed through Gift Certificates / Vouchers of Dreamz Ultimate Shoppie /  DZ-Shoppie Terminal / Depot of Dreamz Ultimate refund would be provided in form of a fresh Gift Certificate / Voucher / shopping points of the same value, but gifts & Rewards are not reimbursed into the money which will not reflected to company policies whichever will be not mentioned..

 

 

 

 

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"Dreamz Ultimate Int." Company Logo, Trademarks, Service Marks, Plans, Designs are Registered or Unregistered Trademarks Under Company Rights and its Subsidiaries in INDIA and in other Countries are Property of their Respective Owners of the Company.